Contacts — How to reach My Ed Meds SU for help, corrections, or partnerships
Spotted an error in a medication guide or want to ask about an online pharmacy we reviewed? Contacting the right team member with the right details gets faster fixes and clearer answers. This page explains the best way to reach us, what to include in your message, and what to expect after you hit send.
How to reach us
Use the contact form on the site footer for general questions — that goes straight to our editorial inbox. For press, partnerships, or advertising, look for the dedicated contact link in the footer or the About page. If you’re reporting a broken link, a factual mistake, or a security concern, mark the subject clearly so we can route it to the right person quickly.
We try to reply within 48–72 hours on weekdays. Simple questions often get same-day answers; detailed requests (fact checks, partnership proposals) may take a bit longer while we gather info. If you haven’t heard from us in a week, resend your message with “Follow-up” in the subject line.
What to include in your message
Make your message actionable. Here’s what speeds things up depending on your request:
Correction or fact-check: paste the article URL, quote the exact sentence, and offer the correct source or link. If you’re a medical professional, include your name, role, and a short note about the evidence.
Report a suspicious pharmacy or bad product: share the pharmacy URL, screenshots (pricing, checkout, shipping), and any receipts or tracking numbers if you bought something. We don’t need your full payment details — redact those.
Billing, refund, or order help: include the provider name (for example, a telehealth service), order ID, and date of transaction. We’ll point you to the right resource and explain typical next steps.
Partnerships or advertising: explain what you offer, target audience, expected timeline, and a brief budget range. Attach a one-page media kit if you have one.
A few quick rules: don’t send sensitive personal health records or full prescriptions through the public form. If your issue requires private medical details, tell us in the message and we’ll arrange a secure channel or advise you to contact a licensed clinician directly. For urgent medical problems, contact local emergency services or your healthcare provider — we’re an information site, not emergency care.
Want faster help? Use clear subject lines like “Correction: Article URL — Stat wrong” or “Partnership inquiry — sponsored series.” Short, direct messages help us act quickly.
If you prefer, follow our social profiles (links in the footer) for quick updates and announcements. Thanks for helping us keep My Ed Meds SU accurate and useful — your reports and questions make the site better for everyone.